Physical gift cards can be redeemed in-store or online by entering the card number at checkout. Digital gift cards include a unique code that can be entered during the online checkout process. For assistance, our customer service team is available 24/7.

Our gift cards are valid for 5 years from the date of purchase. The expiry date is clearly mentioned on physical cards and in the digital card email. Unused balance remains available until the expiry date.

Yes, you can check your gift card balance online through our website's 'Check Balance' feature, in-store, or by contacting customer service. For digital gift cards, the current balance is also displayed in your confirmation email.

Gift cards are non-refundable but can be used for multiple purchases until the balance is exhausted. If you experience any issues with your gift card, our customer service team will be happy to assist you.

Gift cards are valid for 5 years from the date of purchase. We recommend using the card before the expiry date as expired cards cannot be reactivated or refunded.