We recommend storing your necklace in a jewelry box or pouch when not in use. Clean with a soft, lint-free cloth and avoid exposure to chemicals like perfumes, lotions, and household cleaners. For deeper cleaning, use mild soap and warm water, then pat dry completely.

Our necklaces are crafted using high-quality materials including sterling silver, 14k and 18k gold, genuine gemstones, and freshwater pearls. All materials are ethically sourced and hypoallergenic.

Yes! All our jewelry comes in elegant gift boxes at no additional cost. We also offer premium gift wrapping services for a small fee, which includes luxury packaging and a personalized message card.

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange. Custom pieces are non-refundable.

Standard shipping within the UAE takes 2-3 business days. International shipping typically takes 7-14 business days depending on the destination. Express shipping options are available at checkout.